Shipping policy
Processing Time All orders are processed within 7 –14 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times We ship internationally to the United States, United Kingdom, Australia, and other selected countries. Shipping rates and estimated delivery times are calculated at checkout based on your location and order weight.
International Shipping As we ship from South Africa, please allow 7–21 business days for international delivery. Delivery times may vary due to customs processing in your country.
Customs & Duties International orders may be subject to import duties and taxes, which are the responsibility of the customer. We are not responsible for delays caused by customs.
Order Tracking Once your order has shipped, you will receive a tracking number via email to monitor your delivery.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date.
